At Nolan and Hilsers Jewellers we respect your rights. We do not require you to provide personal information unless you wish to avail of additional features or services. Where data is submitted it will be used for the stated purpose and any reasonably incidental purposes only.

This starts with making sure that you get meaningful choices about how and why data is collected and used, and ensuring that you have the information you need to make the choices that are right for you across our products and services.

If you do not agree with or you are not comfortable with any aspect of the Privacy Statement, you can discontinue use of the website.

We are working to get your trust by focusing on five key privacy principles:

• Control: We will put you in control of your privacy with clear choices.
• Transparency: We will be transparent about data collection and use so that you can make informed decisions.
• Security: We will protect the data that you entrust to us via strong security and encryption.
• Strong legal protections: We will respect your local privacy laws. 
• Benefits to you: When we do collect data, we will use it to benefit you and to make your experience better.

Changes to our Privacy Statement

We reserve the right to modify this Privacy Statement at any time. Each time you use this website you shall be bound by the then-current Privacy Statement and accordingly, you should review the Privacy Statement each time you use this website. This policy was last updated in October 2020.

What Kinds of Data Do We Collect?

You have the opportunity to send us information via this website, such as through the contact us pages or any other area where you may send emails or provide feedback. By choosing to participate in these, you might provide us with some personal information. This information may include your name, email and telephone number. The purpose of collecting this information is so we can contact you regarding any questions you may have asked or to provide you with other information that may be relevant to you or your business in the form of newsletters or press releases.

This information will only be used by us for:

• The purpose for which it was provided by you and any reasonably incidental purposes;
• Verification purposes and statistical analysis; and
• Marketing and administration purposes.

 Email

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with our data protection policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.

We may use and analyse your information to:

• Process the goods and services you’ve bought from us, and keep you updated with your order progress
• Keep you informed generally about new products and services (unless you choose not to receive our marketing messages)
• Provide the relevant service or product to you.
• Contact you with offers or promotions based on how you use our products and services.
• Bill you for using our products or services.
• Respond to any questions or concerns you may have about  our products or services
• Protect our systems and manage the volume of texts and other use of our systems.
• Understand how you use our products and services. That way, we can develop more interesting and relevant products and services.
• Carry out research and statistical analysis including to monitor how customers use our products and services on an anonymous or personal basis
• Prevent and detect fraud or other crimes, recover debts or trace those who owe us money
• Provide aggregated reports to third parties (such reports do not contain any information which may identify you as an individual).

We’ll store your information for as long as we have to by law. If there’s no legal requirement, we’ll only store it for as long as we need it. We’ll also keep some personal information for a reasonable period after the provision of products and services has finished – just in case you decide to use our services again.

Children's Privacy Protection

We understand the importance of protecting children's privacy in the interactive online world. This Website is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

Removal or Alteration of Personal Data

You have the right to be given a copy of the information held by us about you. We will provide the requested information to you within 30 calendar days of the receipt of a valid request in writing. You have the right to access your data and to have any inaccuracies in the details we hold corrected. You also have the right to have the information erased if we do not have a legitimate reason for retaining it. We will agree to any such valid requests within 30 calendar days of receipt of a valid request in writing. Please send all requests in writing to the Data Protection Officer , Hilsers Jewellers, 13 Castle Street, Tralee, Co. Kerry. Telephone: (066) 712 1834 Email: ciara@hilsers.com or louise@hilsers.com.We reserve the right to request you to provide additional information in order to enable us to identify your personal data and/or to verify your identity.

Consent

When you choose to fill our website feedback form you consent to the use of that information as set out in this statement. We will always communicate any changes made to our statement to ensure that you are always informed on how your information is used and why.

Security

We take our security responsibilities seriously, employing the most appropriate physical and technical measures. We review our security policy regularly.

Contact Details

If you have any questions about this Privacy Statement, our practices relating to the website or your dealing with the website you can contact us at ciara@hilsers.com/louise@hilsers.com or phone us on Hilsers store 066/7121834 or Billy Nolan store 066/7122095